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Frequently Asked Questions

Jan Aadhaar scheme is based on the ideology of 'One Number, One Card, One Identity'. Its main objective is to prepare a database of demographic and socio-economic information of the resident families in the state. The Jan Aadhaar scheme also serves as a documentary proof of identity and address to the head of the family and all the members. Through this scheme, the cash benefits of various departmental schemes of the state are transferred directly into the beneficiary's bank account in a transparent manner. Also, the benefits of public welfare schemes are made available closer to homes of the residents and expanding e-commerce and insurance facilities in rural areas.

All the residents of Rajasthan and state government employees (pensioners also) who are not residents of the state or working outside the state can get enrolled in Jan Aadhaar. Resident means an individual who has been residing in the state for at least 6 months.

For enrollment in Jan Aadhaar scheme, any adult member of the family can apply with the required documents through the Jan Aadhaar Enrollment facility available on the website https://janaadhaar.rajasthan.gov.in/ of Rajasthan Jan Aadhaar Authority or by visiting any e-Mitra kiosk. After entering the Aadhaar number of the proposed head of the family for enrolment, the enrollment process starts after entering the Aadhaar OTP.

Consequently, enrollment is completed by entering the information of the head and other members of the family and uploading the supporting documents. After completion of Jan Aadhaar enrolment, two-level verification is done as per requirement and after successful verification the 10-digit Jan Aadhaar family ID & 11 digit individual ID’s are issued.

The following kind of members of the family may become head of the family: -

1.  A female member above 18 years of age

2.  A male member aged 21 years or more (if there is no female member of 18 years or above in the family)

3.  The eldest member of the family (if there is neither a female aged 18 years or above nor a male aged 21 years or above in the family)

MANDATORY DOCUMENTS

1. Aadhaar cards of the head of family and all the family members above 5 years of age

2. Bank passbook of the head of family (bank passbook of other family members, if required)

3. Photograph and Birth certificate of members of age upto 5 years

4. Proof of Address – Electricity Bill, Water bill, Aadhaar card, PAN card, Passport.

Other documents, as per requirement.

Yes, since the main purpose of creation of the Jan Aadhaar family ID is to identify all the authentic members of the resident families for which Aadhaar authentication is required through biometric or OTP of all the resident members above 5 years of age. 

There is a two-level mechanism for verification of Jan Aadhaar enrolment.

First level verification- by Village Development Officer in rural areas and Executive Officer in urban areas.

Second level verification- by Block Development Officer in rural areas and Subdivision Officer in urban areas.

After this verification process the Jan Aadhaar Family ID is issued.

The residents can check the status of Jan Aadhaar enrollment and Aadhaar through e-Mitra/own SSO ID or through the link available on https://janapp.rajasthan.gov.in/janaadhaar/findJanAadharId

Through Aadhaar e-KYC in Jan Aadhaar, Aadhaar authentication of the head of the family and all the family members is done to ensure the Aadhaar authentication of the concerned person. Through this, the name, date of birth, gender and photograph of the concerned resident are included in his/her Jan Aadhaar from the Aadhaar database.

Yes, for Jan Aadhaar enrollment/editing it is mandatory for Head of family and members of age above 5 years to perform Aadhaar e-KYC in Jan Aadhaar. Members below 5 years of age should perform their e-KYC through Birth certificate (if Birth certificate is issued in Rajasthan) or Aadhaar e-KYC (if Birth certificate is issued outside the state of Rajasthan).

Aadhaar eKYC in Jan Aadhaar can be performed through nearest e-Mitra or the resident herself through SSO ID with the option of "Family eKYC" available on the Jan Aadhaar portal. The process of performing Aadhaar e-KYC has also been illustrated through the user manual available on the Jan Aadhaar website https://janaadhaar.rajasthan.gov.in/

After the Jan-Aadhaar identification number is issued to the family, the resident can download the Jan-Aadhaar e-card for free from Jan Aadhaar portal through their own SSO ID or obtain the same by visiting the nearest e-Mitra kiosk.

Jan Aadhaar enrollment and adding a member to the enrolled Jan Aadhaar is free. Any updation done through your own SSO ID is also free of cost. If the request is made through an e-Mitra, the fee prescribed by government will be payable.

Yes, any kind of modification/updation in the information entered in Jan Aadhaar registration can be done through e-Mitra or through own SSO ID by the resident. After updating the Jan Aadhaar number in the SSO profile, the modification can be done by going to the Jan Aadhaar icon available in the Citizen Apps. Modification/updation can be done by the head of family/adult member through Aadhaar authentication. Verification of changes in Jan Aadhaar is done through a two-level verification process before allowing the actual updation in the system.

There is a two-level mechanism for verification of Jan Aadhaar Modification/Updation.

First level verification- by Village Development Officer in rural areas and Executive Officer in urban areas.

Second level verification- by Block Development Officer in rural areas and Subdivision Officer in urban areas.

The family can be split through the SPLIT facility provided in Jan Aadhaar portal. The split member/s is/are provided with a new Jan Aadhaar family ID, with their member IDs remaining unaltered.

Provided that, from among the split member/s, either the single member or at least one member of the old family should fulfill all the conditions required for becoming the head of the new family. Also, all the family members above 5 years of age should have completed their Aadhaar e-KYC in Jan Aadhaar.

Member/s can be transferred from one Jan Aadhaar family to another, through the MEMBER TRANSFER facility provided in Jan Aadhaar portal, provided that the all the family members above 5 years of age should have completed their Aadhaar e-KYC in Jan Aadhaar. Members below 5 years of age should complete their e-KYC through Birth certificate (if Birth certificate is issued in Rajasthan) or Aadhaar e-KYC (if Birth certificate is issued outside Rajasthan). 

In case of death of any member in the family, the family should provide the Jan Aadhaar number while obtaining the death certificate so that the name of the deceased person can be removed automatically from Jan Aadhaar.

If Jan Aadhaar of the deceased person is not given while obtaining the death certificate then to remove the name of that person, an application will have to be submitted through e-Mitra, after verification (by first and second level verifier) of which the name can be removed from Jan Aadhaar.

Other than death, for all other cases, an online request along with the recommendation from the concerned Block Development Officer/Subdivision Officer will have to be sent to the concerned District Collector, after which it will be approved/rejected by the District Collector.

No, a resident family can only submit the income of the previous financial year in Jan Aadhaar by uploading ITR or documents verified by a notary. After verification (by first and second level verifier), the family income is updated. No amendment can be made in this updated income details for that financial year, it can be amended only once if the family income is different from the uploaded document due to any typing error.

PPO numbers in Jan Aadhaar are obtained from RajSSP services operated by the Department of Social Justice and Empowerment. If an individual's PPO number is not getting added, then the concerned person can contact the Department of Social Justice and Empowerment and register his/her PPO number on RajSSP portal.

Domicile certificate and Caste certificate are automatically updated in Jan Aadhaar after the certificate is issued through e-Mitra services. Therefore, the resident needs to obtain the digital domicile and caste certificates issued through e-Mitra, so that the same can be directly updated in Jan Aadhaar.